Refund policy

Last updated: December 2025

Returns Policy - Boho Tales

Return Window

You may request a return within 7 calendar days of the delivery date.

When We Accept a Return

We accept returns only when the delivered item has a manufacturing defect, arrives damaged, or the design differs from what you ordered.

Eligible Examples we'll honour Description Proof we'll need
Manufacturing defect Cracks, glaze flaws, or structural issues Clear photos of the issue
Wrong item delivered Different style/color from your order confirmation Clear photos of the issue
Not eligible: Minor color variations (due to handcrafted nature), change of mind, or damage caused by usage.

Transit Damage (Important)

Since our products are fragile, if the outer box or inner packaging arrives visibly damaged, let us know within 24 hours of delivery with photos/video. We'll arrange a free replacement or refund after review.

Return Shipping (India only)

We organise a free reverse‑pickup from your address. Pack the item securely in the original box/bubble wrap it was received in.

Refund Method & Timeline

Once the item reaches our warehouse and passes inspection, we issue a full refund to your original payment method within 7-10 business days. We don't offer exchanges or store credits.

How to Initiate a Return (3 Simple Steps)

  • ✓ Raise a request
    Email us at support@bohotales.com with your Order ID and photos.
  • ✓ Hand over the parcel
    Our courier partner will collect it at a convenient time slot.
  • ✓ QC & refund
    We'll update you via email once your refund has been processed.

Shipping Policy

At Boho Tales, we make sure your curated pieces reach you safe and on time. All orders are packed with extra care and dispatched within 1–2 business days. You can expect delivery within 4–7 business days, depending on your location. We offer free shipping on all orders, while a small order confirmation fee applies for cash-on-delivery. Once your order is dispatched, you’ll receive a tracking link to follow its journey. We currently deliver across India.


Contact Information

Proprietor: Nikita Raj

Email: support@bohotales.com
Address:
Flat #N601A, 6th Floor, G Corp Residences,
St Bed Layout, Koramangala 1st Block,
Bengaluru, Karnataka - 560034

Designed by an architect. Handcrafted in India.